Articles on: 6. Payment & Billing

6.6. Requesting a Refund

man at his desk using selection tools on a dating site called MilanaDate, requesting a refund, with a laptop screen displaying exaggerated online profiles and a cluttered yet realistic workspace.

🌟 Understanding Our Refund Policy 🌟

At Milana.Date, we put in an honest effort to make the experience as smooth and pleasant for all our members as possible. However, if you feel the need for a refund, here's what you need to know:

✅ Eligibility: Refunds usually occur under specific circumstances, such as technical issues or dissatisfaction with premium services.

⏳ Time Frame: One needs to claim a refund within a certain period following one's purchase. The duration is not specified here, but it is always advisable to do so sooner rather than later.

*

💡 Requesting a Refund 💡

Want to proceed? Here are some friendly steps:

📞 Reach out to Support: Contact us at our support desk. You can find the contact details on our website.

📝 Provide Necessary Information: To serve you better, please provide:

✍️ Full name

📧 Email registered with us

💳 Transaction details

❓ Reason for seeking a refund

⏳ Wait for Confirmation: Our team will check your request and get back to you as soon as possible.

*

📌 A Few Friendly Reminders 📌

🔄 Subscription Services: If you are on any subscription plan, kindly cancel the same to avoid further deductions.

📜 Terms and Conditions: Please refer to our Terms of Service and Refund Policy on our website for more details.

Your feedback is important, and we would love to assure you that this Milana.Date experience will be nothing less than joyful. Please don't hesitate to get back to us in case something bothers you, and we'll be there for sure! 😊

💖 Happy Dating at Milana.Date

Updated on: 17/03/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!